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thejerseys - thejerseys

thejerseys

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    PRODUCTS

    FAQ

    FAQ


    1: Q:  How to buy?

    A) You need register a account and sign in it on our store.

    B) Choose you want to get of items and add to cart, and type your shipping information then choose payments to check out your order.

    C) Pay for your order, and we will check order then shipping your order to you within 2-4 working days and send you the tracking number by email.

    D) when order be shipped it will take 7-25 working days of shipping time to your destination.



    2: Q:  Do you offer free shipping?

    Yes! We offer free shipping.



    3: Q:  Are your jerseys authentic?

    Our jerseys are high-quality replica styles designed for fans who want great looks at affordable prices. 

    They're not official merchandise, but they look and feel great!



    4: Q:  Can I track my order?

    Absolutely.

    Once your order ships, we'll send you a tracking number via email.



    5: Q: Which payment method do you accept?

    Credit Cards (Visa, Mastercard & AE & JCB) , Wise, Zelle.



    6: Q: Do you to our country?

    Yes, Our shipping to worldwide, We will send your order direct to your door by courier.  

    Note: For remote countries, consult our customer service.



    7: Q: How long I could receive my order?

    When we confirm your payment through our account, We will send the products to you in 1-3 working days. 

    After we send the products out. 

    We will send a tacking number to you to check your order's state. 

    Usually, the tracking number can be checked in the express company's website in 1-2 days. 

    After the tracking number set up on the internet, you will receive the package in 7-25 working days. 

    That means, you could receive the products in 10 - 30 working days after you transfer the payment.



    8: Q: Do you charge tax?

    For the European Union Countries, we Charge VAT when you pay order.

    For Shipping To USA,We Charge 8% Sales Tax when you pay order.

    Non-EU Countries and USA, we do not charge tax when you check out, but your local customs officials will assess taxes before allowing the item to enter your country.

    The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery.

    You are responsible for ALL customs fees, including duties, taxes,brokerage fees, and any other fees, assessed at the border before delivery.


    9: Q: What is Shipping Insurance?

    Our shipping insurance provides peace of mind by covering loss, damage, and delivery delays. 

    The insurance fee is automatically calculated based on your order value and is pre-selected by default for your convenience. 

    Here’s the breakdown:

    Orders under $50: $2.99 – Covers loss, damage, and delays.

    Orders between $50 - $99: $3.99 – Covers loss, damage, and delays.

    Orders of $100 or more: $4.99 – Includes all of the above plus priority order processing and access to a fast-track claims channel.

    You may opt out at checkout, but we highly recommend keeping it enabled for full protection during shipping.


    *If you need more information, Please feel free to contact our customer service by Email.


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    Please use the chat button on the lower right hand corner, chat available 24/7.